Instructions on Withdrawal

Please note that the implementation of the EU Directive on Consumer Rights in German law has resulted in changes to a number of legal requirements, including those applicable to real. estate agents. Thus, we as a brokerage firm are legally obligated to inform you of your right to withdraw from a brokerage agreement that you have concluded. The following is to be noted in this context:
You will have an obligation to pay us only if and when a purchase agreement is concluded as a result of our brokerage activities, and/or our introduction of the prospective buyer/lessor to the seller/lessee, and/or our introduction of the offered property to the buyer/lessor. In no other case will you owe us any payments, commissions, fees, remuneration, expense reimbursements, etc. This also applies regardless of whether or not you withdraw from the brokerage agreement concluded with us. You will have no payment obligation until an agreement is concluded!!


Instructions on withdrawal: 

Right of withdrawal for consumers (This is an official, pre-formulated text the use of which is prescribed by law)

You have the right to withdraw from this Agreement within fourteen (14) days without giving any reason. The withdrawal period will expire after fourteen (14) days from the day of conclusion of this Agreement. In order to exercise your right of withdrawal, you must inform us,


Krossa & Co. Immobilien GmbH

Walter-Benjamin-Platz 3

10629 Berlin

Telefon: +49308952880

Telefax: +493089528812



of your decision to withdraw from this Agreement by an unequivocal statement (e.g. a letter sent by post, fax or email). You may use the linked withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


Effects of withdrawal

If you withdraw from this Agreement, we shall reimburse to you all payments received from you. We shall do so without undue delay and in any event not later than fourteen (14) days from the day on which we are informed about your decision to withdraw from the Agreement. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.


Remuneration for immediate performance

If you have asked us to commence performing our services prior to expiry of the withdrawal period, you will owe us a reasonable amount of remuneration, in the event of withdrawal, for any services already performed up to the time you notify us of your decision to exercise the right of rescission; this amount will be based on the proportion of such services relative to the total scope of services provided for by the present Agreement.


Notice regarding the possibility of the right of withdrawal lapsing prematurely

Your right of withdrawal will automatically lapse once we have provided our contractually agreed services in full and did so only after receiving your express consent to commence performing such services along with your express acknowledgment that you would lose your right of withdrawal upon completion of our contractually agreed performance.


For further information regarding instructions on the right of withdrawal,
please navigate here:


Brokerage services to begin immediately

I authorize and expressly request the brokerage firm to begin providing its brokerage services (i.e. the services contracted) before expiry of the withdrawal period. I hereby acknowledge that I will lose my right of withdrawal once the brokerage firm has completed its contractually agreed performance.


Acknowledgement of the obligation to indemnify

I furthermore acknowledge that, should I revoke the Agreement before the brokerage firm has completed its contractually agreed performance, I will be obligated to indemnify the brokerage firm for any and all services it has rendered up to the time of withdrawal.


If you wish to revoke the Service Agreement you have concluded with us, you may use the following template form to do so:

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